Shipping

We offer both national and international deliveries of great variety of products. All our deliveries are safe, fast and reliable. All clients delivery information are safe with us after delivery.

Tracking number is presented for our clients to monitor the delivery progress of their goods online.

We guarantee the safety delivery of your goods till your final destination. We offer different types of packages depending on the type of goods, We do provide refunds or replace your order if there is a failure in delivery.

we do provide you with a professional packaging to fit all your orders, we also write titles on the stuff before they are being packaged so that it will be easy for clients who ordered many stuff to find it in the box.

Note: If you don’t see the email in your email inbox, please check your spam folder.

GUARANTEE:
We sometimes have delay in shipping and problems with customs for international orders. If goods are lost, damage or intercepted by customs we will resend a new goods. We try to satisfy all our clients to the best we can but we also require you to be patient with us in times of delay and problems. We guarantee the safety delivery of your goods, all our packages are customized and sealed.

MONEY BACK GUARANTEE & REFUND POLICY:
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

THINGS WE CONSIDER FOR FULL REFUND:
1- Package was intercepted by custom after being insured
2- Good/item don’t meet your requirement or satisfaction.
3- Package got damage during transportation after being insured.
4- Delay in shipment or not delivered after a given period of time of payment.
5- Wrong shipping of goods

Although we’d love to know where things went wrong, or how we can improve, make sure your case falls within the refund Category listed above for a full, no-questions-asked, refund within 30 days of your date of purchase. Please include your proof of payment so we can issue a refund as quickly as possible. Also note that we make every attempt to process the refund as quickly as possible. You shall be refunded same way you paid for your goods.

DISCLAIMER:
1. While we strive to ensure your order is delivered in a timely manner, the customer and/or recipients are responsible for supplying full and correct delivery details at the time of purchase. Should inaccurate details be provided, we cannot be held responsible for any resulting incorrect delivery, delays, non-delivery or charges howsoever incurred.

2. We will not be responsible for any losses incurred by the customer or recipients in non-recoverable carriage and/or importation costs associated with the delivery of any goods or their replacement howsoever caused.

3. In the event of your receiving any faulty or damaged items, please contact us by telephone, letter or email within seven days of receipt of your order.

Please do not return any goods without prior authorization. The customer will be responsible for any cost incurred for returning and insuring items, unless otherwise agreed upon.

Only when the items have been safely received and inspected, will a refund be made. Original delivery costs and import duties are non-refundable.

4. As per stated in our Terms & Conditions, liability is transferred to the customers/recipient once an order leaves our warehouse.